Shipping & Returns

Draft — for legal review before publishing. Last updated: [date]

Shipping

• Orders are dispatched within [1-2] business days of payment confirmation
• Delivery typically takes [3-7] business days depending on your location within India
• You'll receive a tracking link by [email/SMS] once your order ships
• Shipping cost: [free / ₹XX], as reflected at checkout

Returns

[State your actual return window, e.g.: "If you're not satisfied with your Havefoi tag, you can return it unused within 7 days of delivery for a full refund. The tag must be unclaimed (not yet linked to an account) to be eligible for return."]

Damaged or lost tags

Every Havefoi tag includes a free lifetime replacement if it's lost or damaged through normal wear. To request a replacement, log into your account and [describe the actual process — e.g. "use the 'Request Replacement' option on your pet's profile"].

Order issues

If your order arrives damaged, incorrect, or doesn't arrive at all, contact us at [support email] with your order number and we'll resolve it.

This is a starting draft — fill in the bracketed details to match your actual fulfillment partner's timelines and your finalized return policy before publishing.